ENKI | PrimaView Remote Network and Systems Monitoring

Keep your finger on the pulse of your infrastructure 

Proactively manage the services your computing infrastructure provides to your company and customers, preventing potential issues and problems while your systems and people remain productive and working.  Monitoring reduces the response times to failures or performance degradations of anything attached to your network, which can translate to effective solutions within significantly shorter timeframes.  This service is offered together with our PrimaCare Operations Services to ensure your application uptime in our Cloud Computing offerings, or as individual services that improve the service levels from your existing infrastructure.

Summary

• Enterprise-class network monitoring system from NimSoft with dashboards and user-customizable views per user or stakeholder.
• Automated scans for errors, failing components, application availability, application performance, and system metrics demanding corrective attention
• Customizable alerts on parameter values or trends.
• Historical logs of monitored parameters allow trend analyses and early corrective action.
• When a fault or exception occurs, we will either notify you and work with your partners to achieve resolution or correct the issue.
• Significant cost savings versus full-time network engineer when paired with ENKI's problem resolution services.
• Rapid roll-out can have you in control of your network in days.
• Predictable monthly billing.

Additional monitoring services

• Bandwidth analysis: Since we have the ability to monitor both the addressing and content of network traffic, we can determine who is using bandwidth and what they are doing. This measurement can help you to address network security and productivity issues.
• Application availability and performance: we can monitor the availability and performance of your applications including internal logs and status information.  We have plug-ins for major databases, applications, and application deployment platforms that return detailed information to you, both as alerts and historical data.  Anything on your servers can be monitored!
• User Experience Testing: our monitoring system can execute saved user transactions on your site to monitor what your customers are actually experiencing!  Get regular reports and statistics of uptime and response time, as well as alerts when your site doesn't meet your preset metrics.
• Facilities supervision: we can monitor remote sensors such as temperature, flow, voltage and humidity, etc. to ensure proper operation of your plant. (May require additional hardware.)  Anything with an IP connection can be monitored.
• Bandwidth service provider Service Level Agreement enforcement and verification: our monitoring service ensures that you get what you're paying for from your service provider.

To schedule a consultation or get a quote on ENKI remote monitoring services configured to meet your needs, please contact us.