ENKI believes the future of cloud is increased usability, availability, and performance that will enable true enterprise computing.  The key is combining application-based operations services that companies have had to provide for themselves until now, with on-demand computing.  We call this Cloud 2.0.

When ENKI first entered the pay-as-you-go, on-demand, managed computing services market 4 years ago, the term "Cloud Computing" wasn't even in common use.  Since then, Cloud Computing has come to be commonly accepted to denote on-demand computing delivered over the Internet.   Businesses using applications in the cloud (SaaS, or Software-as-a-Service) have learned to expect that they will not need to add any staff to manage those applications.  However, companies that want to use cloud computing to replace their in-house or colocated datacenters for production computing (IaaS, or Infrastructure-as-a-Service) have not been seeing the dramatic cost redutions promised by cloud vendors who only replace physical hardware with remote virtual hardware.  Instead, they have simply replaced staff who manage physical servers with staff who manage cloud servers.

ENKI has four years of experience delivering cloud computing that begins with outsourced virtualization, but adds operations services including system administration, security services, incident response and software release management.  By offering SLA-focused management for their cloud deployments, ENKI enables our customers to enjoy improved service levels while reducing their management costs using the same on-demand model as for their computing.

We call the combination of cloud computing with service-level focused management, Cloud 2.0, as it fulfills the original promise of cloud computing to not only deliver improved services but also overall cost reductions.  At its essence, Cloud 2.0 is Virtual IT, which is the tag phrase we have started to use to communicate the value we provide our customers.