Comparing Cloud Options
ENKI versus Shared Hosting
What's the difference between ENKI's services and shared hosting or control panel hosting that I can get for $15/mo?
ENKI's offering is geared towards supporting your business' success by partnering with you to provide the best value in an IT operations solution, rather than simply the lowest cost hosting. Our enterprise-class services offer guaranteed speed and reliability by dedicating computing resources to your application and automatically repairing failed hardware. We also offer operations services plans that eliminate the need for you to hire IT operations staff or learn how to manage your solution. You focus on what you do best... running your business!
When comparing ENKI to shared hosting, look for uptime guarantees, and how much CPU power, memory, and network bandwidth your provider is willing to promise you.
Shared Hosting ENKI VPS / Computing Utility VPDC Service Reliability Variable reliability with varying guarantees. Shared hosting is always on a standalone server, so if it goes down, your site is down until the hardware is fixed - possibly days. Most shared hosting can only achieve 99.9% uptime, which can be as much as 8 3/4 hours of downtime a year! Packages offer 99.975% reliability or higher, max 5 minute downtime per incident, and higher. 10x money-back guarantee for unplanned outages exceeding the service level agreement of your package. Our 99.99% uptime guarantee plans keep total downtime to under 50 minutes a year. We can do this because we have redundancy at all levels of our hardware and software. Security Usually not specified. Some providers offer security scanning. No hardware firewall or individually tailored firewall. Shared hosting means that if one customer on a computer is infected with malware, all the customers will suffer performance problems, or worse. Hardware Firewalls with optional Active Intrusion Detection/ Intrusion Prevention with antivirus available to protect against hacking, viruses and DOS attacks. Custom firewall rules. Security scanning on request. Speed/Power Shared hosting may have hundreds of accounts/users on a single server, all competing for the server's power. Note that differing packages may have different storage or features, but computing power is never specified since it can't be guaranteed. As your hosted application starts to use more resources, it slows the entire shared server, and eventually the hosting provider has to turn you off in order to preserve its business. You specify how much guaranteed computing power you need, adjustable at any time. You aren't sharing that power with anyone else. You only pay for the amount of computing power you have used each month. Need more? It's available, without limit. Disk Storage Packages typically include disk storage measured in Megabytes. You pay for all of the storage even if you don't use it. You pay only for what you use, starting at $0.20 per Gigabyte per month. Our low prices often save you more than the cost of a shared hosting package alone! Bandwidth Packages include a limited amount of bandwidth, with very steep overage rates. You pay for all the bandwidth even if you don't use it. Many providers charge for both incoming and outgoing bandwidth. There is no guarantee of the quality of the bandwidth (ping time or throughput.) You pay only for what you use, and only the maximum of your incoming and outgoing bandwidth. We measure bandwidth in Gigabytes, not Megabytes. Our low prices often save you more than the cost of a shared hosting package alone! ENKI has top quality, low-ping-time bandwidth delivered from multiple sources. Flexibility You have to use a particular software system, typically LAMP. You are limited as to the software applications you can install into your hosting account. Use any operating system, including Windows, and any application software you choose. Need a complex virtual data center to run a custom application? No problem! We can provision it in minutes. Support At shared-hosting prices, vendors can't afford to give you more than a few minutes' time a month to answer your questions, or they're going to lose money on you. You're on your own in setting up and deploying your application - especially if it is unique or custom. They may give you a "control panel" to make setting standard applications up easy, but if you try to do anything out of the ordinary, you're on your own. ENKI offers basic support that ensures your services stay running, with additional operations service packages that completely eliminate the need for you to manage your installation. We offer 24x7x365 support with maximum 1-hour response for your mission-critical applications. Intended Audience Small businesses with web sites requiring minimal computing resources, where budget is an overriding concern, and cost is more important than uptime or performance. Companies requiring enterprise-grade guaranteed service levels without additional staffing investment. Users of applications that have rapidly varying resource requirements. Organizations looking for a cost-effective alternative to building a private colocated data center. Companies valuing uptime or performance.
"We have experience with many cloud providers, from RackSpace, Microsoft Azure, and GoGrid. Not one of these providers comes anywhere close to the responsiveness of ENKI's team. We are so thrilled with ENKI, that we consider them a seamless extension of our business. Nearly every other supplier puts us in queue for their "tech support". I personally do not remember an instance where I could actually call a "person", not the next waiting "customer support tech".
"Exceptional service is what separates ENKI from the rest, and we believe this partnership will continue for a very long time."
- Gene Foo, CEO The Information Network LTD
"We have been a customer of Enki since 2009. We believe we have a great idea, which is to provide end-to-end marketing communication services to small and mid size businesses. We did not realize we lacked the in-house skills to handle our system integration issues until our systems started failing. Enki dropped everything to help us solve our problems and got us up and running within hours, and identified the problems quickly, but more importantly presented us a number of solutions to prevent similar mishaps."
- Gene Foo, CEO, The Information Network LTD
Your help turned me from public enemy to rock star over night ... I thank you for your effort and expertise from the bottom of my soul!!!!
-Eric Lingenfelter, CEO Sitebuilder Corporation
"Partnering with ENKI has allowed Kashoo to focus on developing great accounting software for our customers. With the ENKI Cloud, we have seen significant savings compared to the cost of buying servers and hiring our own IT staff."
- Jim Secord, CEO Kashoo
Thanks for all your speedy help today: Certainly better than I would ever expect from your bigger competitors like google and amazon.
-Dobes Vandermeer, Clarity Accounting
ENKI has gone out of its way to accommodate our email marketing business
- Manager, email marketing customer
For our business (a web-based software and services firm for the political community), cloud computing holds the promise of 100% uptime and scalability. Already, we've found the need to make quick turns with our system, and cloud computing (via Enki) has delivered on that.
Read more...I spent a couple of hours notating a call I recorded with Enki Consulting (partner with 3Tera) on the in’s out’s of grid computing. Honestly after the call and listening to the conversation in full once, it is very clear to me what the future of computing will look like, and who to chose as a solution. Awesome stuff.
- Justin Zimmerman, goodmorningrealestate.com
"I wanted to personally thank you for the support you have given us over the last couple of days. In a start-up environment there are always emergencies and stressful situations and it is a great relief to have you in our team."
-Bernardo Rodriguez CEO, mixsic.com
Just wanted to let you know that PCLinuxOS has now hit the #1 spot at distrowatch.com displacing Ubuntu ... Thank you for helping us to achieve that.
-Devnet, PC Linux OS
“We have been using grid services for sometime now, but we’re not grid experts. Working with ENKI allowed us to make better use of utility computing, and quickly create new applications that have had great benefit. We are more than happy with the results and I would recommend ENKI to anyone.”
-Jordi Miro Bruix, CTO Ubuket.com
Just knowing you guys are willing to work with us and not cut us off at the knees if things get busy or if we have a problem is really what Im looking for in a host.
-Texstar, PCLinuxOS
Just a note of thanks from a PCLinux user for becoming a home for PCLinuxOS. I believe it has a fine future and you will be good for it.
- C. R., PCLinuxOS User
I can't wait to tell people how great you guys have been. I hope to make you rock stars in the Linux community!
- Texstar (PCLinuxOS)
Our informative guide is full of best practices to help you choose the right Cloud vendor for your business and to make your cloud application deployment successful.
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